Your privacy matters to us — not as a legal formality, but as a genuine part of how we run Swerte888. This policy explains exactly what personal data we collect, why we collect it, who we share it with, and the rights you have over it under Philippine law. We have written this in plain language so every Filipino player can actually understand it.
Before getting into the full policy details, here are the core privacy principles that guide every data decision we make at Swerte888.
All data transmitted between your device and Swerte888 is protected with 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Your login credentials, payment details, and personal information are encrypted in transit and at rest.
Swerte888 only collects the personal information we genuinely need to operate your account and comply with regulatory requirements. We do not collect data for its own sake or sell your information to third-party marketers — ever.
Your data is collected with your explicit knowledge and consent. You can update your personal information, request a copy of your data, or ask for deletion at any time by contacting our support team — in line with your rights under RA 10173.
We only share your personal data with third parties where legally required (regulators, law enforcement), or where necessary to operate your account (payment processors, KYC verification providers). All third-party partners are bound by strict data processing agreements.
Your personal data is not kept indefinitely. Swerte888 applies defined retention periods based on regulatory requirements and operational necessity. When data is no longer required and no legal obligation to retain it exists, it is securely deleted.
In the unlikely event of a data breach affecting your personal information, Swerte888 commits to notifying affected players and the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012 — promptly and transparently.
Plain-language notice: This Privacy Policy explains how Swerte888 collects, uses, stores, and shares your personal data. It applies to all players registered on the Swerte888 platform and covers all interactions including account registration, deposits, withdrawals, gameplay, and customer support. By using the Swerte888 platform, you acknowledge that you have read and understood this policy.
Swerte888 ("we," "us," "the Platform") is committed to protecting the personal information of every player who registers and plays on our platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
This policy applies to all personal data that Swerte888 processes in connection with the operation of the platform — whether collected directly from you during registration, generated through your use of the platform, obtained from third-party verification providers as part of KYC compliance, or received from payment processors in connection with your financial transactions.
Swerte888 acts as the Data Controller for the personal information you provide. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those parties act as Data Processors under agreements that require them to process data only on our documented instructions and in compliance with applicable law.
We review and update this Privacy Policy periodically to reflect changes in law, technology, or our operating practices. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of Swerte888 after a policy update constitutes your acceptance of the revised terms.
Swerte888 collects only the personal data necessary to provide our services, comply with legal obligations, and maintain a safe and fair platform. The types of data we collect fall into the following categories:
When you create a Swerte888 account, we collect your full legal name, date of birth, residential address in the Philippines, mobile number, and email address. This information is required to establish your account, verify your identity, and communicate with you about your account.
As part of our regulatory compliance obligations, we collect copies of government-issued identification documents — such as your Philippine passport, driver's licence, SSS card, UMID, PhilHealth card, or Postal ID — along with proof of address documents. This data is used exclusively for identity verification purposes.
We collect information about your deposits and withdrawals including transaction amounts, dates, payment methods used, and associated payment method identifiers (such as your registered GCash mobile number or bank account number). Full card numbers are never stored on Swerte888 servers — payment card data is handled directly by our PCI-DSS compliant payment processors.
If you contact our customer support team or respond to our communications, we retain records of those interactions to provide service continuity and for quality assurance purposes. You may receive transactional communications such as deposit confirmations and withdrawal notifications as part of normal account operation — these are not optional as they are required for account management.
Swerte888 uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your separate and informed consent.
Under the Data Privacy Act of 2012, Swerte888 processes your personal data on the following legal grounds:
Swerte888 does not sell your personal data to any third party. We share your personal data only in the limited circumstances described below.
Important: Swerte888 never shares your personal data with advertising networks, data brokers, or unaffiliated third-party marketers. We do not monetise your personal information in any form.
Swerte888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, ensure security, and understand how players use the site. The table below explains the categories of cookies we use and their purpose.
| Cookie Type | Purpose | Retention | Status |
|---|---|---|---|
| Essential Session | Maintains your login session and account security tokens | Session / 30 days | |
| Preference | Remembers language settings, game display preferences, lobby filters | 1 year | |
| Security | Supports fraud detection, bot prevention, and account protection | Session | |
| Analytics | Pseudonymised platform usage data used to improve the player experience | Up to 2 years | |
| Referral Tracking | Tracks referral link attribution to correctly credit refer-a-friend rewards | 30 days |
Essential cookies cannot be disabled as they are necessary for the platform to function. Optional cookies can be declined through your browser settings or the cookie preferences panel available when you first visit the site. Note that disabling analytics cookies does not affect your ability to play or access any platform features.
Swerte888 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to meet our legal obligations. The retention periods below represent our standard practices.
When the applicable retention period expires and no other legal basis for continued retention applies, personal data is securely deleted or permanently anonymised in accordance with our data deletion procedures.
Swerte888 implements a layered set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly as part of our ongoing security programme.
In the event of a data breach that poses a risk to your rights and freedoms, Swerte888 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay once the scope and impact have been assessed.
The Data Privacy Act of 2012 grants you specific rights over your personal data held by Swerte888. We are committed to facilitating the exercise of these rights within the timeframes required by law.
Swerte888 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. Our registration process includes age verification steps designed to prevent underage registration.
If we discover that personal data has been collected from a person under 21 years of age, we will delete that data immediately, close the associated account, and return any deposited funds. If you have reason to believe that a minor has registered a Swerte888 account, please contact our support team immediately at support@swerte888.app.
Swerte888 may update this Privacy Policy from time to time to reflect changes in law, technology, or our operating practices. When material changes are made — particularly changes that affect your rights or how we use your data in new ways — we will notify you via email at your registered address and display a prominent notice on the platform before the changes take effect.
Minor updates such as clarifications of existing practices, grammatical corrections, or formatting changes may take effect upon publication without prior notice. The "Last Updated" date at the top of this policy reflects when the most recent revision was made. The current version of this policy is always available on this page.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the Swerte888 Data Protection team at support@swerte888.app. Please include your registered account email and a clear description of your request.
Swerte888 will acknowledge your request within 5 business days and aims to resolve all data rights requests within 30 business days. Where requests are complex or numerous, we may extend this period by a further 30 days with notification to you of the reason for the extension.
If you are not satisfied with our response to a privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
RA 10173 gives every Filipino data subject specific enforceable rights. Here is what those rights mean in practice for your Swerte888 account.
You can request a copy of all personal data Swerte888 holds about you. We will provide this within 30 business days of a verified request.
If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it. You can update basic details directly from your account settings.
You can request deletion of your personal data where it is no longer necessary and no legal obligation requires us to retain it. Note that regulatory retention requirements may limit full erasure.
You can object to data processing carried out on the basis of legitimate interests, including profiling for direct marketing. You can unsubscribe from marketing communications at any time.
You can request your personal data in a structured, commonly used, and machine-readable format. This allows you to transmit your data to another service if you choose.
If you believe your data rights have been violated, you can file a complaint with the National Privacy Commission of the Philippines after first raising the matter with Swerte888.
From the moment you register to every withdrawal you make, here is a plain-language walkthrough of how your personal data moves through our systems.
Your name, date of birth, mobile number, email, and address are collected and stored securely. A unique player ID is created to link your data without exposing identifiers in non-essential systems.
Your ID documents are encrypted and sent to our verified KYC provider for identity and age confirmation. The result (pass/fail) is recorded; document images are stored with restricted access under AES-256 encryption.
Transaction data is shared with your payment provider (e.g., GCash, Maya) to process the deposit. Game session data is logged to your account for balance accuracy, game fairness, and responsible gaming monitoring.
Your identity is re-verified against KYC records. Withdrawal details are shared with the payment processor only. Compliance checks run automatically for AML purposes. Your funds are released to your registered method.
After your account closes, data is retained for the applicable regulatory period (typically 5 years) and then securely deleted. You receive notification when significant data deletion occurs upon request.
